At Ujjwala Enterprises, accessible from our website, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of information that is collected and recorded by Ujjwala Enterprises and how we use it.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following personal details:

• Personal Contact Information: Name, email address, phone number, and delivery address required for order fulfillment.
• Account Details: Usernames, passwords, and order history associated with your registered account.
• Technical Data: IP address, browser type, device information, and operating system collected automatically via cookies and web analytics.

2. How We Use Your Information

We use the collected information for various operational and business purposes, including:

• Processing, fulfilling, and shipping your retail and bulk wholesale orders.
• Providing real-time tracking updates and customer support assistance.
• Improving website functionality, product categories, and overall user experience.
• Sending order confirmations, invoices, and relevant promotional communications (which you can opt out of at any time).
• Preventing fraudulent transactions and ensuring overall website security.

3. Payment Security & Data Handling

• Secure Payment Gateways: All online payments are processed through encrypted and PCI-DSS-compliant payment gateways.
• No Financial Storage: Ujjwala Enterprises does NOT store or save your sensitive financial details, such as debit/credit card numbers, net banking credentials, or UPI PINs on our servers.

4. Data Sharing and Third Parties

We respect your personal data and do not sell, trade, or rent your information to third parties. We only share essential data with trusted service providers under strict confidentiality agreements:

• Logistics & Courier Partners: Delivery addresses and phone numbers are shared with logistics partners solely for delivering your packages.
• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities in India.

5. Cookies and Tracking Technologies

• Our website uses standard cookies to store information about visitor preferences, pages accessed, and shopping cart details to enhance user experience.
• You can choose to disable cookies through your individual browser settings; however, certain features of the website may not function properly as a result.

6. Your Privacy Rights

• You have the right to request access to, correction of, or deletion of your personal information stored with us.
• You can request to unsubscribe from marketing emails or communications at any time by following the instructions in the emails or contacting us directly.

7. Data Protection & Security

We implement strict administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, alteration, or disclosure.

8. Contact Us

If you have questions or require more information about our Privacy Policy, please feel free to reach out to us:

• Company Name: Ujjwala Enterprises
• GST No.: 07**********1Z3
• Phone: +91-9311501099 | +91-8505815901
• Email: info@ujjwalaenterprises.com
• Address: A-140, Block A, Wazirpur Industrial Area, Ashok Vihar, New Delhi, Delhi – 110052, India